Job Description

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced, hands-on hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing team members and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry! Responsibilities:

• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Consult with the general manager to ensure that all guest service standards are met daily

Qualifications:

• Possess excellent organizational skills, communication skills, and problem-solving skills
• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• Must have at least 3 or more years of experience in the hospitality field
• Proven customer service experience as a manager; strong guest-focused mentality
• A proven record of experience managing a team in a leadership hospitality role is required.

About Company: Our 81-room newly restored hotel is centrally located, just 10 minutes from Walt Disney World, 17 minutes from Universal Orlando Resort, 5 minutes from Factory Outlet Shopping, 3 minutes to Old Town, and mere steps from shops, souvenir stores, restaurants, and supermarkets. Furthermore, our location is well suited to all Orlando attractions, as well as the town of Celebration, a community founded by Walt Disney Company in 1996.

Job Tags

Local area,

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