Virtual Customer Support Assistant Job at JustInsurance LLC, San Antonio, TX

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  • JustInsurance LLC
  • San Antonio, TX

Job Description

Job Description

Job Description

Overview

We are looking for a dependable Customer Support Assistant to help with general support tasks including responding to customer inquiries, assisting with account updates, and providing follow-up communication. This is an ideal entry point for someone looking to grow within customer service.

Responsibilities

  • Answer basic customer questions via email, chat, or phone

  • Help with account setup and updating customer details

  • Direct clients to appropriate resources or escalate complex cases

  • Maintain records in the CRM system

  • Support the broader customer service team with daily tasks

Qualifications

  • Prior experience in customer service or clerical roles is a plus

  • Good written and verbal communication skills

  • Strong organizational and time management skills

  • Comfortable with Google Workspace and CRM software

  • Friendly, professional, and eager to help

Benefits

  • Work-from-home flexibility

  • $20–$22 per hour

  • Paid time off (for full-time employees)

  • Health insurance (for full-time employees)

  • Growth potential with mentorship and training

 

Job Tags

Hourly pay, Full time, Remote job,

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