Job Description

The EN Payments Team supports the Ticket to Work Program for the Social Security Administration (SSA) by properly compensating Employment Networks for their work with Ticket holders in the Ticket Program and to make sure that such compensation is made in a timely, accurate, and efficient manner. The Payment Technician is responsible for processing payments for Employment Networks (ENs) who work with the Social Security Ticket to Work Program. The successful candidate will provide instructions to ENs about their payments and distribution. He/She will provide information to ENs with professionalism, precision, and appropriate sense of urgency. In addition, he or she will work closely with the Sr. Payment Specialists to ensure all deliverables are accomplished. The ideal candidate for this position will be extremely creative, proactive, energetic, and comfortable working with others. **Job Description** + Responsible for Data Entry and analysis + Prepares reports by collecting, analyzing, and summarizing information + Professionally respond to customer emails + Respond to EN Payment inquiries regarding status of payments, clarification of policy and assist processing EN Payments + Evaluate and review all requested reimbursements and cost by ENs and SVRAs to ensure compensation is made in a timely, accurate and efficient manner + Assists SSA in creating automated payments utilizing their iTOPSS system + Adhere to performance requirements + Provide EN's with updates ensuring compliance with timeline expectations + Making the ENs aware of other services and actions that may lead to greater success + Keeping up on trends, changes, and competitor actions that might affect payments + Maintains quality service by establishing and enforcing organization standards + Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societiesProvides planning and organizational support to various projects or programs. **Minimum Qualifications** + High School diploma or GED - BS or BA preferred + Data Entry experience + Professional email correspondence experience + Experience working with Federal program preferred **Other Job Specific Skills** + Passion to help others + Strong and effective communication skills + Outstanding writing and editing skills + Ability to effectively present information and respond to questions + Excellent organization skills + Ability to work well independently + Ability to work in a fast-paced environment independently and meet aggressive deadlines + Self-starter + Proficient in the use of MS Office including Word, Excel, PowerPoint, and Outlook + Show initiative, professionalism, results-oriented, and enthusiasm in building and maintaining relationships. + Able to switch between multiple systems with ease. + Complete ongoing program training requirements as required **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $19.13 - $20.44 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

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