Job Description

PRIMARY PURPOSE(S):

We’re hiring a working HR Manager who will take ownership of our Paycom system, manage all aspects of employee benefits, support payroll operations, and be an in-person resource for our restaurants and support office. This role requires someone who is detail-oriented, trustworthy, and people-focused — able to independently execute core HR functions while looking for ways to streamline processes and improve accuracy. Over time, this position will evolve into one with higher-level responsibilities like benefits forecasting, compliance ownership, and contributions to strategic HR planning.

ESSENTIONAL DUTIES AND RESPONSIBILITIES:

HRIS & Paycom System Ownership:

· Serve as the administrator and subject matter expert for all Paycom modules: onboarding, payroll, timekeeping, benefits, performance, and more.

· Configure and maintain workflows, build and run reports, and ensure data integrity across all HRIS components.

· Troubleshoot system and approval issues, escalate concerns to Paycom as needed, and serve as the internal resource for all Paycom-related questions.

· Lead system training for restaurant managers, support staff, and employees.

· Create and maintain SOP documentation for Paycom processes.

Payroll Support & Execution :

· Fully own and execute payroll processing for each pay cycle, ensuring accuracy and timeliness across all locations.

· Perform detailed reviews of timekeeping data, tips, deductions, adjustments, and approvals.

· Manage payroll submissions directly through Paycom, addressing flags, errors, and approvals as needed.

· Coordinate off-cycle payrolls, special transactions, and garnishments as required.

· Maintain all payroll records, documentation, and internal reporting in accordance with audit and compliance standards.

Benefits Ownership & Strategic Support:

· Fully manage day-to-day administration of all employee benefits, including medical, dental, vision, disability, life insurance, 401(k), workers’ compensation, COBRA, and FMLA.

· Serve as the primary contact for benefit vendors, consultants, and insurance partners.

· Ensure compliance with benefit regulations including ACA, COBRA, ERISA, FMLA, and Section 125.

· Coordinate and lead the open enrollment process.

· Assist the Accounting and Payroll Director and CFO with benefits forecasting, budgeting, and annual planning, including modeling 401(k) match, workers' comp costs, and plan contribution projections.

· Oversee employee communications and education related to benefit offerings.

Employee Relations & Site Support:

· Be a visible and approachable resource across the organization — supporting employees both in the office and at restaurant locations.

· Visit restaurant locations as needed to assist with onboarding, training, or troubleshooting HR system issues.

· Build relationships with hourly and salaried staff to ensure effective and accessible HR support.

· Maintain confidentiality and model integrity in all employee interactions.

Continuous Improvement & Professional Growth:

· Regularly audit processes to identify inefficiencies and propose solutions.

· Partner with leadership to streamline workflows, reduce manual tasks, and improve employee experience.

· Update and refine standard operating procedures as systems and compliance evolve.

· This is a developmental position — the ideal candidate is self-motivated and excited to evolve into broader HR leadership over time, with exposure to strategic planning, compliance, and people operations.

· Ideal for a seasoned HR generalist or specialist looking to step into a more strategic leadership role over time.

QUALIFICIATIONS

Education/Experience/Certification:

· Post-Secondary education in accounting, human resources, or business in addition to 5+ years of progressive HR experience, including direct responsibility for HRIS administration (Paycom preferred).

· Proven experience managing benefits programs and compliance.

· Possession of the Certified Payroll Professional certification (CPP), Fundamental Payroll Certification (FPC) or SHRM certification is a plus.

· Experience supporting multi-location operations (restaurant or hospitality industry a plus).

Knowledge/Skills/Abilities:

· Independent, trustworthy, and self-directed — able to work with minimal supervision.

· Detail-oriented with strong organizational and problem-solving skills.

· Excellent interpersonal communication — personable, professional, and collaborative.

· Strong working knowledge of benefit compliance requirements and payroll tax matters.

· Proficient in Microsoft Office (Excel, Word, Outlook, Teams).

· Bilingual English/Spanish a plus.

· Ability to meet strict deadlines and prioritize tasks.

· Strong analytical mindset and commitment to accuracy.

· Professional written and verbal communication and interpersonal skills.

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