Job Description

Are you someone who truly enjoys helping people and wants to build a meaningful career in customer service? Do you speak both English and Spanish fluently?

We’re the largest insurance agency in Queens, and we’re looking for a motivated and compassionate individual to join our team. This is a great opportunity to grow with us and make a real impact in your community.

Responsibilities:

• Client Assistance: Be the first point of contact for clients, answering questions and offering full support.
• Policy Management: Help clients understand their coverage, process changes, and guide them through claims.
• Problem Resolution: Take the lead in resolving client concerns with care and professionalism.
• Information Dissemination: Clearly explain policy changes, renewals, and promotions.
• Record Keeping: Keep accurate records of client conversations and updates.
• Team Collaboration: Work closely with our sales and underwriting team to ensure top-tier service.
• Continuous Improvement: Stay informed on industry updates and company offerings to better assist clients.

What We’re Looking For:

• Someone who loves helping people and thrives in a service-first environment
• Fluent in English and Spanish (written and spoken)
• Detail-oriented, organized, and reliable
• Experience in customer service, banking, or sales
• A team player with a desire to grow
• Property & Casualty license is a plus (or willing to obtain)

Perks & Benefits:

• Paid training
• Opportunity to grow within the agency
• Friendly, supportive work culture

This is a position with an independent Allstate agency, not directly with Allstate Insurance Company.

📩 If you’re bilingual and love helping people, we’d love to meet you. Apply today and grow with us!

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